Carl Bosma
Risk Advisory Director: TMT
Cultivate a positive and engaging workplace with our employee experience services. We offer tailored solutions including engagement surveys, wellness programmes and diversity training to elevate employee satisfaction, productivity and innovation.
Employee experience is more than just a concept – it can create a work environment where employees are genuinely engaged, motivated and productive. This involves designing processes and fostering a culture that supports employees in achieving their goals while finding fulfilment in their work.
Leveraging tools such as behaviour-driven culture, the organisational culture assessment instrument (OCAI), the competing values framework and the Katzenbach approach, we help organisations significantly enhance employee engagement, satisfaction and retention. This leads to higher productivity, greater innovation and overall business success.
Our employee experience services are crafted to help organisations build a positive and engaging workplace culture that attracts, retains and motivates top talent. To navigate the complexities and risks associated with employee experience initiatives, we employ the Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) model for change management, ensuring that every intervention aligns with your business objectives and values.
Recognising the nuances of employee experience requires a careful approach to risk management. At BDO, we incorporate ‘soft control’ - a method that emphasises influencing behaviour and shaping culture through shared values and norms rather than rigid rules. This approach enhances the effectiveness of our interventions by fostering trust, collaboration and a deeper connection to organisational goals.
Some of the risks we can help you manage include:
- Implementation risks: we develop detailed implementation plans, monitor the success of interventions and make necessary adjustments to ensure alignment with strategic goals
- Communication risks: we create effective communication strategies, provide ongoing support and address employee feedback to ensure clarity and transparency
- Leadership risks: we offer leadership training, facilitate dialogue between leaders and employees and ensure leadership alignment with the organisation’s strategic vision
- Resistance risks: we design communication and training strategies that address concerns and fears, ensuring smooth transitions during change management processes
- Cultural risks: through assessments and change management strategies aligned with your organisation's culture and values, we promote openness, collaboration and a unified approach to achieving your business objectives.
By integrating these elements, we help you successfully implement employee experience initiatives, enhance engagement and retention and ultimately achieve your strategic goals.
